Frequently Asked Questions

Once you’ve joined our waitlist with your preferred enrolment days, we’ll send you an enrolment notification explaining the next steps of the process to get your child started at Kingsville Early Learning.

Yes!  We work with you to plan days, times and length of orientation, tailored to your child’s needs.

You can use the OWNA app to contact your child’s educators.

Educators are focused on the children throughout the day, so we try to keep interruptions to a minimum. Educators will use the OWNA app to communicate with you regarding daily routines, learning experiences and any individualised needs as they arise.

It’s normal for a child to cry during their initial stay at kindergarten. Please remember that it’s a natural, healthy response to the love you’ve given them so far … For transitions and promotions, we create a plan that’s tailored to their personality traits.

For urgent matters, please call 03 8384 7001 and your call will be put through to your child’s room. 

We provide nutritious meals, water, nappies and wipes, cot and stretcher bedding, bibs and sunscreen for all children.

If your child needs specific nappies and wipes different to those provided, please don’t hesitate to bring them in.

• Your child’s own bag
• Two sets of spare clothes (our creative play makes us messy, so don’t wear your best clothes!)
• Comfort item (dummies require a cap please!)
• Baby bottles and formula
• Nappy rash cream – if needed
• Broad-brimmed sun-hat*
• Warm coat – for outdoor play
• Sippy bottle or water bottle*

Importantly, please ensure your child is dressed in a t-shirt with covered shoulders for sun protection (no singlet tops)

*We provide spare water bottles and hats if you forget!

Please dress your child in sturdy shoes with covered toes – no thongs/ flip-flops. This will support your child to play and climb safely. At times, educators will plan for play with shoes off.

Babies need appropriate foot coverings for warmth. We expect much of their day to be barefoot, which is critical to support muscle development during the pre-walking and toddling stages.

Kindergarten funding from the State Government is for the year before formal schooling. This funding is given directly to the Early Learning Centre and goes to support the cost of a Bachelor-qualified Early Childhood teacher at our centre. This funding does not result in fee reduction in long-day care centres.

Read about the Free Kinder service here or visit the Victorian State Government Education and Training website for more information.

Yes, you can! Please call us or submit an enquiry to the centre.

Please call or email your request to the centre.

If your child is going to be absent from the centre, please let us know as soon as possible. If your child visits the doctor, ask for a Doctor’s Certificate and bring this to the centre. The certificate may be required for child subsidy purposes.

Holidays require three weeks’ notice in order to apply the holiday discount. This will help us plan and amend rosters.

Please lodge your holiday requests on OWNA.